Journeys
Learn more about Ortto Journeys
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Journey settings and shapes
- Journey templates
- Journey preview page
- Journey entry criteria
- Journey exit reasons
- Journey template examples
- Using capture widgets in journeys
- Setting a merge tag strategy for a journey
- Matching activity attributes in journeys
- Email assets in Journeys
- SMS assets in journeys
- Push notifications in Journeys
- Journey actions
- Journey conditions
- Journey filters and split shapes
- Managing journey shapes and paths
- Journey delay shapes
- Performing math operations in journeys
- How to trigger a journey via API
- How to test your journey
- How to move contacts between journeys
- Working with organization journeys
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Editing and troubleshooting journeys
- How failed journey actions are retried
- What happens to delay shapes when journeys are switched ON/OFF
- Shapes that are switched off
- Troubleshooting journey campaigns
- What happens when delay and filter shapes are modified
- Restoring a journey
- Troubleshooting message delivery in a journey
- Troubleshooting failed actions in a journey
- Troubleshooting entry/exit criteria filter errors in a journey
- Using a condition shape after a message shape
- Editing a live journey
- Disconnecting a nested journey link
- Troubleshooting contacts not entering journeys with time-based filters
- Troubleshooting why a journey won't turn on