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Getting started videos

  • Introduction

    • Autopilot: Welcome
    • Autopilot: Intro to customer journey marketing
  • Setup

    • Autopilot: How to install the Autopilot tracking code
    • Autopilot: How to import contacts into Autopilot
    • Autopilot: How to set up your custom email domain in Autopilot
    • Autopilot: How to capture forms in Autopilot
    • Autopilot: How to utilize Proactive Headsup
    • Autopilot: How to invite your team members into Autopilot
  • Contact manager

    • Autopilot: Creating lists
    • Autopilot: Creating segments
    • Autopilot: Managing contacts
    • Autopilot: Managing lists
    • Autopilot: Exporting contacts
  • Journeys

    • Autopilot: What is a journey?
    • Autopilot: Creating a journey
    • Autopilot: Using journey templates
    • Autopilot: Stopping a journey
    • Autopilot: Removing contacts from a journey
    • Autopilot: Organizing journeys
    • Autopilot: Can I update journeys after publishing?
    • Autopilot: Tips for troubleshooting a journey
    • Autopilot: List/Segment trigger options
    • Autopilot: Smart segment logic
    • Autopilot: Date based smart segment
  • Email

    • Autopilot: Creating & sending emails
    • Autopilot: Managing emails
    • Autopilot: Email templates
    • Autopilot: Setting up list unsubscribe
    • Autopilot: Tips on duplicating an email
    • Autopilot: What are hard and soft bounces?
    • Autopilot: Introduction to Liquid in Autopilot
  • SMS

    • Autopilot: How do I configure Twilio for Autopilot?
    • Autopilot: Capturing replies
    • Autopilot: Sending SMS
  • Headsup

    • Autopilot: Proactive Headsup
    • Autopilot: Headsup messages
    • Autopilot: Proactive & Headsup overview
  • Reports

    • Autopilot: What is Live View?
    • Autopilot: Insights
    • Autopilot: Headsup reports
    • Autopilot: Email reports
    • Autopilot: Reporting & insights overview
  • Frequently asked questions

    • Autopilot: Testing a journey
    • Autopilot: Troubleshooting invalid emails
    • Autopilot: How to share a journey across accounts
    • Autopilot: How do I send emails and SMS on specific times and dates?
    • Autopilot: What are UTM parameters?
  • Campaigns

    • Autopilot: Campaigns
  • Email manager

    • Autopilot: Email manager
    • Autopilot: Creating an email asset
    • Autopilot: Editing an email asset
    • Autopilot: Organising the email manager