Magento 2 activities and attributes

This page lists all default Magento 2 activities that are added to your Ortto account after integrating Ortto with Magento 2 when adding Magento 2 as a data source.

Order created, Order cancelled, Order modified, Order refunded, Order fulfilled

Order activities are generated by Magento 2 when an order is created. This allows you to view the order details in Ortto, including the associated store, order items, totals, and status.

Attribute Field type Description

Total price

Currency

The total price of all items in the order, including taxes.

Store

Text

The Magento 2 store associated with the order.

Store ID

Text

The Magento 2 store ID associated with the order.

Store URL

Link

The URL of the Magento 2 store associated with the order.

Quantity

Decimal number

The quantity of items in the order.

Order ID

Number

The ID for the order.

Cart ID

Number

The ID for the shopping cart.

Order number

Text

The unique number for the order.

Status

Text

The order status (e.g. pending, processing, complete, closed, or canceled).

State

Text

The order state (e.g. pending, processing, complete, closed, or canceled).

Total

Currency

The total price of the order after total paid and total refunded.

Grand total

Currency

The total of the order including taxes and discounts, calculated before the amount already paid or refunded.

Total cancelled

Currency

The price of the canceled order, calculated after the amount already paid or refunded.

Subtotal

Currency

The price of the order items, before shipping and tax.

Subtotal tax included

Currency

The price of the order items plus tax, but not including shipping.

Total refunded

Currency

The amount refunded to the customer.

Subtotal refunded

Currency

The subtotal amount refunded.

Total paid

Currency

The amount the customer has already paid toward the order, after the grand total, and before the total refunded and total due.

Tax

Currency

The amount of tax applied to the order.

Tax canceled

Currency

The amount of tax canceled from the order.

Tax invoiced

Currency

The tax invoiced amount.

Tax refunded

Currency

The amount of tax refunded to the customer.

Shipping

Currency

The amount charged for shipping and handling.

Shipping tax included

Currency

The amount for shipping including the tax amount.

Shipping tax

Currency

The shipping tax amount.

Shipping canceled

Currency

The shipping cancelled amount.

Shipping invoiced

Currency

The shipping invoiced amount.

Shipping refunded

Currency

The shipping refunded amount.

Item names

Text list

The names of the items ordered by the customer.

Items count

Number

The amount of items ordered by the customer.

Discount

Currency

The discount applied to the order.

Discount refunded

Currency

The discount amount refunded to the customer.

Discount invoiced

Currency

The discount invoiced.

Discount canceled

Currency

The discount canceled amount.

Shipping discount

Currency

The shipping discount amount.

Payment method

Text

How the customer paid for the order, e.g. check/money order.

Discount codes

Text list

The discount code/s used in the order.

Country

Text

The customer’s country.

Region

Text

The customer’s region name.

City

Text

The customer’s city name.

Added to cart

Added to cart is generated by Magento 2 when a contact adds an item their cart. This allows you to view the order details in Ortto, including the associated store, cart, SKU, price and quantity.

Attribute Field type Description

Cart URL

Text

The URL for the customer’s cart.

Checkout URL

Link

The URL for the customer’s checkout process.

Store

Text

The name of the store where the item was added to cart.

Store URL

Link

The URL of the store where the item was added to cart.

Order number

Text

The order number associated with the cart activity.

Name

Text

The product name.

Line item name

Text

The name of the line item.

Type

Text

The product type.

SKU

Text

The product SKU.

Product URL

Link

The URL of the product added to cart.

Price

Currency

The price of the item added to cart.

Calculated price

Currency

The calculated price of the cart items.

Minimal price

Currency

The minimal price of the product.

Weight

Number

The product weight.

Category names

Text list

The product category names.

In stock

Boolean

If true, the item added to cart is in stock. Otherwise, false.

Stock quantity

Decimal number

The amount of stock available for the cart item.

Quantity

Number

The quantity of a particular item added to cart.

Line total price

Currency

The total price of the line item.

Line tax

Currency

The tax applied to the line item.

Line subtotal price

Currency

The line item subtotal price.

Line subtotal incl tax

Currency

The line item subtotal price including tax.

Line subtotal discount

Currency

The discount applied to the line item subtotal.

Country

Text

The customer’s country.

Region

Text

The customer’s region name.

City

Text

The customer’s city name.

Price dropped, Back in stock, Waiting on stock, Viewed product, Ordered product, Product order cancelled

These activities and their attributes are generated by Magento 2 when a customer is seeking information on a product (price dropped, back in stock, waiting on stock), views a product, orders a product or cancels a product order.

Attribute Field type Description

Store

Text

The name of the Magento 2 store.

Store URL

Link

The URL of the Magento 2 store.

Order number

Text

The unique ID number for the order.

Name

Text

The product name.

Line item name

Text

The product name in the line.

Type

Text

The product type.

SKU

Text

The product SKU.

Product URL

Link

The URL of the product.

Price

Currency

The price of the product.

Calculated price

Currency

The calculated price of the product.

Minimal price

Currency

The minimal price of the product.

Weight

Number

The product weight.

Category names

Text list

The product category names.

In stock

Boolean

If true, the item added to cart is in stock. Otherwise, false.

Stock quantity

Decimal number

The amount of stock available for the cart item.

Quantity

Number

The quantity of a particular item added to cart.

Line total price

Currency

The total price of the line item.

Line tax

Currency

The tax applied to the line item.

Line subtotal price

Currency

The line item subtotal price.

Line subtotal incl tax

Currency

The line item subtotal price including tax.

Line subtotal discount

Currency

The discount applied to the line item subtotal.

Country

Text

The customer’s country.

Region

Text

The customer’s region name.

City

Text

The customer’s city name.

Cart abandoned, Checkout started, Checkout abandoned

These activities and their attributes are generated by Magento 2 when a contact starts checking out, or abandons their cart or checkout.

Attribute Field type Description

Store

Text

The name of the Magento 2 store.

Store URL

Link

The URL of the Magento 2 store.

Cart ID

Number

The ID for the shopping cart.

Items count

Number

The amount of items ordered by the customer.

Quantity

Decimal number

The quantity of items in the order.

Total

Currency

The total price of the cart or checkout items.

Discount codes

Text list

Discount codes used by the customer.

Tax

Currency

Tax amount applied to the order.

Shipping

Currency

The amount charged for shipping and handling.

Shipping tax included

Currency

The amount for shipping including the tax amount.

Shipping tax

Currency

The shipping tax amount.

Cart URL

Text

The URL for the customer’s cart.

Checkout URL

Link

The URL for the customer’s checkout process.

Price

Currency

The price of the product.

Country

Text

The customer’s country.

Region

Text

The customer’s region name.

City

Text

The customer’s city name.

Review created

Review created is generated by Magento 2 when a contact submits a review of a product. This allows you to view the order details in Ortto, including the associated product, quantity, price, and review text.

Attribute Field type Description

Data source

Text

The data source linked to the activity, e.g. your store view.

Store

Text

The name of the Magento 2 store.

Store URL

Link

The URL of the Magento 2 store.

Status

Text

The review status (e.g. approved, not approved.)

Reviewer nickname

Text

The reviewer’s nickname.

Reviewer email

Email

The reviewer’s email address.

Review

Text

The review title.

Title

Text

The review title.

Product name

Text

The name of the product the review is about.

Product SKU

Text

The product SKU.

Product URL

Link

The URL of the product.

Stock quantity

Decimal number

The amount of product in stock.

Product price

Currency

The price of the product the review is about.

Country

Text

The customer’s country.

Region

Text

The customer’s region name.

City

Text

The customer’s city name.