Rate limits
Our API has set rate limits which are documented below. The limits below are subject to change, and could change at any time. Please make sure any use of the Ortto API takes into account that you could be rate limited at any time, and retry as appropriate. If your request is rate limited you will receive a 429 status code response and a payload similar to the following:
{
"error":
{
"code": "rate-limit",
"message": "rate limit",
"try-in-seconds": 10
}
}Plan rate limits
Enterprise plan
| Limit (no. of requests) | Time (seconds) |
|---|---|
600 |
10 |
1800 |
60 |
|
These are the default limits for the enterprise plan. However, on this plan, Ortto can increase your rate limit upon request. If you can explain your requirements for a higher limit, these rate limits can be made significantly higher than the default values. Please contact your customer service manager or salesperson about this. |
Bad request rate limiter
If you send repeated bad requests to the Ortto API, your access will be limited.
The limits are as follows:
| Limit | No. of seconds IP is banned for |
|---|---|
15 bad requests in 15 seconds |
15 |
15 bad credentials requests in 15 seconds |
15 |