BigCommerce activities and attributes

Overview

BigCommerce is a robust eCommerce platform that empowers businesses to focus on optimization for growth.

This article lists all default BigCommerce activities that are added to your Ortto account after integrating Ortto with BigCommerce.

Accessing BigCommerce activities

Navigate to CDP > Activities > All > BigCommerce.

Added to cart

Attribute	Field Type	Description
Shop name	Text	The name of the shop.
Name	Text	The name of the product.
Variation title	Text	The name of the product variant.
SKU	Text	The SKU of the product.
Product URL	Link	The URL of the product on the website.
Collections	Text list	This is a list of the collections relevant to items in the cart.
Tags	Text list	This is a list of all the tags related to the products in the cart.
Inventory quantity	Number	The inventory quantity of the products added to the cart.
Weight	Text	The weight of the item added to the cart.
Price	Currency	This is the price of the product added to the cart.
Line subtotal price	Currency	The price of the product added to the cart after discounts but before shipping, taxes, and tips.
Line subtotal tax price	Currency	The tax on the product added to the cart.
Country	Geo	The country of the customer.
Region	Geo	The region of the customer.
City	Geo	The city of the customer

Back in stock

Attribute	Field Type	Description
Shop name	Text	The name of the shop.
Name	Text	The name of the product.
Title	Text	The title of the product.
Variation title	Text	The title of the variation.
SKU	Text	The product SKU.
Product URL	Link	The URL of the product.
Currency	Text	The currency used.
Currency code	Text	The code of the currency used.
Collections	Text list	Collections that the product belongs to.
Tags	Text list	This is a list of all the tags related to the product.
Inventory quantity	Number	The inventory quantity of the product back in stock.
Weight	Text	The weight of the product back in stock.
Price	Currency	The price of the product back in stock.
Country	Geo	The country of the customer.
Region	Geo	The region of the customer.
City	Geo	The city of the customer.

Cart abandoned

Attribute	Field Type	Description
Shop name	Text	The name of the shop.
Currency	Text	The currency used.
Currency code	Text	The code of the currency used.
Item count	Number	The total number of products.
Line item names	Text list	This is a list of products in the cart by name.
Payment method	Text	The payment method selected if applicable.
Subtotal price	Currency	The price of the order in the shop currency after discounts but before shipping, taxes, and tips.
Shipping total price	Currency	This is the cost of shipping.
Price	Currency	This is the total price of the abandoned cart.
Country	Geo	The country of the customer.
Region	Geo	The region of the customer.
City	Geo	The city of the customer.

Checkout abandoned

Attribute	Field Type	Description
Shop name	Text	The name of the shop.
Currency	Text	The currency used.
Currency code	Text	The code of the currency used.
Item count	Number	The total number of products.
Line item names	Text list	This is a list of products in the checkout by name.
Checkout URL	Link	This is the URL to resume the abandoned checkout.
Subtotal price	Currency	The price of the checkout in the shop currency after discounts but before shipping, taxes, and tips.
Shipping total price	Currency	This is the cost of shipping.
Price	Currency	This is the total price of the checkout.
Country	Geo	The country of the customer.
Region	Geo	The region of the customer.
City	Geo	The city of the customer.

Checkout started

Attribute	Field Type	Description
Shop name	Text	The name of the shop.
Currency	Text	The currency used.
Currency code	Text	The code of the currency used.
Item count	Number	The total number of products.
Line item names	Text list	This is a list of products in the checkout by name.
Checkout URL	Link	This is the URL to resume the checkout.
Subtotal price	Currency	The price of the checkout in the shop currency after discounts but before shipping, taxes, and tips.
Shipping total price	Currency	This is the cost of shipping.
Price	Currency	This is the total price of the checkout.
Country	Geo	The country of the customer.
Region	Geo	The region of the customer.
City	Geo	The city of the customer.

Order cancelled

Attribute	Field Type	Description
Total price	Currency	This is the total price of the order.
Email	Email	The email address of the customer.
Shop name	Text	The name of the shop.
Order ID	Digits	The ID of the order.
Currency	Text	The currency used.
Currency code	Text	The code of the currency used.
Order URL	Link	The URL of the order.
Status	Text	The status of the order.
Previous status	Text	The previous status of the order.
Discount total price	Currency	The total discount applied.
Shipping total price	Currency	This is the cost of shipping.
Item count	Number	The total number of products.
Line item names	Text list	This is a list of products in the order by name.
Collections	Text list	Collections that the product belongs to.
Discount codes	Text list	A list of discount codes applied to the order.
Country	Geo	The country of the customer.
Region	Geo	The region of the customer.
City	Geo	The city of the customer.

Order refunded

Attribute	Field Type	Description
Refund value	Currency	The amount refunded.
Total price	Currency	This is the total price of the order.
Email	Email	The email address of the customer.
Shop name	Text	The name of the shop.
Order ID	Digits	The ID of the order.
Currency	Text	The currency used.
Currency code	Text	The code of the currency used.
Order URL	Link	The URL of the order.
Discount total price	Currency	The total discount applied.
Shipping total price	Currency	This is the cost of shipping.
Item count	Number	The total number of products.
Line item names	Text list	This is a list of products in the order by name.
Collections	Text list	Collections that the product belongs to.
Discount codes	Text list	A list of discount codes applied to the order.
Country	Geo	The country of the customer.
Region	Geo	The region of the customer.
City	Geo	The city of the customer.

Order status changed

Attribute	Field Type	Description
Total price	Currency	This is the total price of the order.
Email	Email	The email address of the customer.
Shop name	Text	The name of the shop.
Order ID	Digits	The ID of the order.
Currency	Text	The currency used.
Currency code	Text	The code of the currency used.
Order URL	Link	The URL of the order.
Status	Text	The status of the order.
Previous status	Text	The previous status of the order.
Discount total price	Currency	The total discount applied.
Shipping total price	Currency	This is the cost of shipping.
Subtotal price	Currency	The price of the order in the shop currency after discounts but before shipping, taxes, and tips.
Item count	Number	The total number of products.
Line item names	Text list	This is a list of products in the order by name.
Collections	Text list	Collections that the product belongs to.
Discount codes	Text list	A list of discount codes applied to the order.
Country	Geo	The country of the customer.
Region	Geo	The region of the customer.
City	Geo	The city of the customer

Ordered product

Attribute	Field Type	Description
Shop name	Text	The name of the shop.
Name	Text	The name of the product.
Title	Text	The title of the product.
Variation title	Text	The title of the variation.
SKU	Text	The product SKU.
Product URL	Link	The URL of the product.
Currency	Text	The currency used.
Currency code	Text	The code of the currency used.
Collections	Text list	Collections that the product belongs to.
Tags	Text list	This is a list of all the tags related to the product.
Inventory quantity	Number	The inventory quantity of the product.
Quantity	Number	The amount of the product ordered.
Weight	Text	The weight of the product.
Price	Currency	This is the price of the product.
Country	Geo	The country of the customer.
Region	Geo	The region of the customer.
City	Geo	The city of the customer

Placed order

Attribute	Field Type	Description
Total price	Currency	This is the total price of the order.
Email	Email	The email address of the customer.
Shop name	Text	The name of the shop.
Order ID	Digits	The ID of the order.
Currency	Text	The currency used.
Currency code	Text	The code of the currency used.
Order URL	Link	The URL of the order.
Status	Text	The status of the order.
Previous status	Text	The previous status of the order.
Discount total price	Currency	The total discount applied.
Shipping total price	Currency	This is the cost of shipping.
Subtotal price	Currency	The price of the order in the shop currency after discounts but before shipping, taxes, and tips.
Item count	Number	The total number of products.
Line item names	Text list	This is a list of products in order cart by name.
Collections	Text list	Collections that the product belongs to.
Discount codes	Text list	A list of discount codes applied to the order.
Country	Geo	The country of the customer.
Region	Geo	The region of the customer.
City	Geo	The city of the customer.

Viewed product

Attribute	Field Type	Description
Shop name	Text	The name of the shop.
Name	Text	The name of the product.
Title	Text	The title of the product.
Variation title	Text	The title of the variation.
SKU	Text	The product SKU.
Product URL	Link	The product URL.
Currency	Text	The currency used.
Currency code	Text	The code of the currency used.
Collections	Text list	Collections that the product belongs to.
Tags	Text list	This is a list of all the tags related to the product.
Price	Currency	The price of the product.
Country	Geo	The country of the customer.
Region	Geo	The region of the customer.
City	Geo	The city of the customer

Waiting on stock

Attribute	Field Type	Description
Shop name	Text	The name of the shop.
Name	Text	The name of the product.
Title	Text	The title of the product.
Variation title	Text	The title of the variation.
SKU	Text	The product SKU.
Product URL	Link	The product URL.
Currency	Text	The currency used.
Currency code	Text	The code of the currency used.
Collections	Text list	Collections that the product belongs to.
Tags	Text list	This is a list of all the tags related to the product.
Price	Currency	The price of the product.
Country	Geo	The country of the customer.
Region	Geo	The region of the customer.
City	Geo	The city of the customer.