In-app notifications (mobile capture widgets)

Overview

In-app notifications are a type of capture widget shown to users inside your mobile app when certain triggers are met (like time spent on a page or tapping a push notification).

• For web widgets, Ortto uses your website’s tracking code to identify visitors and trigger widgets.
• For mobile in-app notifications, you’ll need to install Ortto’s SDK so your app can identify users and display widgets at the right time.

Create an in-app notification

To create an in-app notification in Ortto:

1. Install Ortto’s SDK for Android and/or iOS.
2. In Ortto, go to Capture > New capture widget > Start from scratch.
3. Choose Popup as the widget type and click Create.
4. Name your widget, then click Edit to customize the content and style.
5. Open the Settings tab to set up:
   • Platform and pages – choose Android and/or iOS.
   • Recipients – select who should see the popup and set any location rules.
   • Trigger – choose when to show/hide the widget.
     • Show on page load or when an element is clicked.
     • If using element clicked, you’ll need to reference the widget’s ID in your app’s code.

   TIP: If you don’t select a stop trigger, the widget will show once per session.
6. Click Save & publish, then switch the widget ON when you're ready to go live.

Trigger a capture widget from a push notification

You can link a push notification to a capture widget on web, iOS, or Android.

When the user clicks the notification, it can open a widget with a form, coupon, or any other content you choose.

Learn more about triggering a capture widget from a push notification.